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We Are Everyone We Are Everyone Season 3

Leveraging Empathy and Creativity for Effective Communication

“Stop evaluating what you can’t change, but start with the present moment where you are at right now.” Jenny Shtipelman, Senior Vice President, National Capital Bank of Washington and Sean Murphy, Founder and Executive Director, 1455, join us for a lively discussion on the importance of having mindful awareness, emotional intelligence, and situational awareness in your personal and professional lives. Both guests highlight how we can incorporate arts, music, and literature into our daily lives to strengthen our mental fitness muscle. Join in on the conversation on how employers can help bridge the generational gap in the workforce through facilitating dialogue around mental fitness – because #WeAreEveryone

 

Key Takeaways:
0:00 Intro
1:50 Jenny and Sean share trends they are seeing in the workplace when it comes to employees mental wellness and disengagement/productivity pre Covid and also in the Covid world
7:53 Sean and Jenny also talk about what they feel when they hear the word mental fitness in their own terms
14:57 Jenny talks about how she has evolved her communication strategies so as to have difficult conversations in the workplace
17:43 Sean also talks about how he has evolved his communication strategies in his company so as to help in having the difficult conversations
19:56 Jenny also explains the importance of being able to have good conversations with all types of people in terms of difficult conversations
22:59 Sean talks about mindful awareness, emotional intelligence and situational awareness as the best traits that you could have
27:03 Jenny also explains the importance of having mindful awareness, emotional intelligence and situational awareness
33:05 Sean explains how you can incorporate the arts, music and literature to help you maintain a healthy mental fitness
36:04 Jenny also talks about how people can use arts, music and literature to help them maintain a healthy mental fitness
38:11 Sean also explains the importance of re-evaluating how we incorporate art and creativity into our daily lives
41:36 Jenny talks about how different generations in the workforce should communicate about mental fitness and how they’re feeling
44:54 Sean also talks about the different generations in the workforce and how they should communicate about mental fitness
51:45 Jenny shares the resources and what she does to flex her mental fitness muscles that can be helpful to people
53:50 Sean also shares the resources and what he does that helps him flex his mental fitness muscles that can be helpful to people

Shows Mentioned:
www.pivotalmoments.org

Saint Patrick’s Day, or the Feast of Saint Patrick, is a cultural and religious celebration held on 17 March, the traditional death date of Saint Patrick, the foremost patron saint of Ireland.

Zoom is a videotelephony software program developed by Zoom Video Communications. The free plan provides a video chatting service that allows up to 100 participants concurrently, with a 40-minute time restriction.

T-Charts are a type of chart, a graphic organizer in which a student lists and examines two facets of a topic, like the pros and cons associated with it, its advantages and disadvantages, facts vs. opinions, et cetera.

Summer Festival: https://web.cvent.com/event/09e46134-4022-438e-9297-72ee3f323a1d/summary

Quotes Mentioned:
“We can’t take care of others if we’re not in a good space mentally.”
“You’re bad but until you actually do it consistently, you realize that you’re actually good.”
“Stop evaluating what you can’t change, but start with the present moment where you are at right now.”
“Sometimes it can be super hard to get yourself out of a rabbit hole that you just put yourself in, but all it takes is a second to stop.”
“If it’s something that is a little bit more difficult or more involved, it always should be a phone call because all contexts, all emotion is lost in an electronic communication.”
“The ability to sit back and listen and then ask the question about the actual issue and being empathetic is what’s going to a lot of time take difficult conversations and soften it.”
“The only thing that we can change is our attitude.”
“You can’t control everything.”
“Approaching situations with both empathy and creativity enable you to understand what the other person is coming from or anticipate problems that are around the corner.”
“Seeing opportunity where other people see impossibility, I think separates successful organizations from the ones that are always operating kind of with one foot on the exit button.”
“You’re supposed to fail in order to learn from that lesson.”
“You can’t always be successful.”
“Everyone wants to feel like they’re not alone, everyone wants to feel heard and everyone wants to know that what they’re experiencing has been experienced.”
“People know what they want and they know what they need and they will find a way to get it.”
“Art is just an antidote for cynicism.”
“The biggest thing is communication and not assuming and not taking things personally.”
“The world is changing and you need to adapt.”
“Being able to be flexible and lean into change is such an overlooked key to success.”
“You can’t expect to be effective in the workforce or in your day to day if you’re not honest with yourself and you’re not making an actual effort to know what your needs are.”
“When you slow down, you don’t make mistakes as often, you’re able to multitask, you’re able to remain calm even if you’re going crazy inside.”

Guests Social Media Links:
Sean Murphy:
Company Website: https://1455litarts.org/
Personal Website: https://seanmurphy.net/
Facebook: https://www.facebook.com/AuthorSeanMurphy/
Twitter: https://twitter.com/bullmurph

Jenny Shtipelman:
LinkedIn: https://www.linkedin.com/in/jennyshtipelman/
Twitter: https://twitter.com/BetterBankCoach
Website: https://www.nationalcapitalbank.com/