The Intersection of Civility, Joy, and Protocol in the Workforce

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“Civility begins with being civil to you.” Andrew J. Sherman, Author and Partner at Seyfarth Shaw, and Shelby Joy Scarbrough, Author and Entrepreneur, talk about the trends in the workplace when it comes to employee mental wellness and disengagement/productivity in the pre-COVID as well as the COVID world. Both guests discuss how the pandemic has affected civility and mental fitness of different generations in the workforce inversely.

Join in on the conversation on how employers can help bridge the generational gap in the workforce through facilitating a dialogue around mental fitness – because #WeAreEveryone

 

Key Takeaways:
0:00 Intro
1:39 Andrew and Shelby talk about the trends in the workplace when it comes to employees mental wellness and disengagement/productivity pre-Covid as well as the Covid world
5:00 Andrew and Shelby talk about engagement and civility and how all that revolves around the mental wellness of someone
8:25 Shelby talks about mental fitness, how she practice it on a daily basis and encourage her team to adopt the same mindset and how leaders can adopt civility in the workplace
10:58 Andrew also shares his thoughts on mental fitness, civility and how one can adopt civility in the workforce
14:53 Shelby talks about companies that are doing well when it comes to engagement and civility and how companies can better support their employees
16:13 Andrew talks about civility and protocol and the kinds of companies that are doing well when it comes to engagement and civility
19:16 Shelby also explains on the word protocol especially in the workplace and how following the right protocol helps with civility
21:42 Andrew talks about different generations in the workforce, how they communicate mental fitness and mental health, learn to understand and support each other with their different outlooks and experiences
24:20 Shelby also shares her thoughts on civility and engagement in the different generations in the workforce
30:57Andrew and Shelby explains how the pandemic has affected civility, mental fitness and mental wellness of different generations in the workforce differently
35:49 Andrew and Shelby also talk about who you owe it to if you want to be a better version of yourself in terms of mental wellness and civility
40:45 Shelby explains what mental wellness means to her in her own words
42:22 Andrew also explains what mental wellness means to him in his own words
45:55 Andrew shares some of the resources that help him flex his mental fitness muscles
47:00 Shelby also shares some of the resources that help her flex her mental fitness muscles

Books Mentioned:
Civility Rules! Creating a Purposeful Practice of Civility by Shelby Joy Scarbrough

Atlas Shrugged by Ayn Rand

Shows Mentioned:
Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars.

Clubhouse is an invitation-only audio-chat social networking app launched in April 2020 by Paul Davison and Rohan Seth of Alpha Exploration Co. In May 2020, it was valued at nearly $100 million. On January 21, 2021, the valuation reached $1 billion.

Quotes Mentioned:
“Nearly three quarters of workers are significantly less productive now, suffering stress and anxiety due to covid-19.”
“We have to take responsibility for ourselves.”
“Is civility rooted in engagement or is engagement rooted in civility, or is it a circular argument?”
“One of the results of disengagement is we’re not civil to each other.”
“If I’m at a workplace where I am engaged, I will have this sort of natural energy, this natural desire, this built in curiosity to want to be civil to people around me.”
“Joy and civility are two sides of the same coin.”
“Without engagement, there’s no civility and without civility, there’s no engagement.”
“If we’re happy at work, somehow we’re happier in our personal relationships.”
“Certain things can’t be faked and authenticity is one of them.”
“Civility begins with being civil to you.”
“If you get comfortable with the inner civility, it’s a lot easier to practice the outer civility.”
“Don’t give our opinion; share experiences.”
“The older you get, the more in theory, the more wisdom you ultimately have.”
“The sooner we can be accountable, the sooner we can kind of shore up.”
“Learn to listen and listen to learn.”
“It’s very hard to be civil to somebody else if you’re busy beating yourself up about your choices.”

Guests Social Media Links:
Andrew Sherman:
Website
LinkedIn
Personal Website
Twitter

Shelby Scarbrough:
LinkedIn
Twitter